Every review here comes with the receipts.
Found them on social? Check before you book. Every reviewer has to prove they booked, and reviews without proof are turned down.
- 1
Leave a review
Share your experience with proof of your appointment — a receipt, booking confirmation, or DM.
- 2
We check the proof
Our team makes sure the appointment actually happened.
- 3
It's published
Once approved, your review goes live straight away.
What counts as proof
What actually counts as proof?
A payment or receipt, a booking confirmation from any platform, or a DM thread where the appointment was arranged. A photo of the work on its own is not enough.
How does verification work?
Attach a receipt, a booking confirmation, or the DM thread that booked the appointment. Our team checks it matches the provider and the date. No match, no publish — and the provider never sees your proof.
How long does it take for my review to go live?
First a person checks your proof by hand — we email you either way. It goes live as soon as it's approved. If we need to check something with you, that check can take longer.
Your privacy
Can I post anonymously?
Yes, and it’s the default. Your review shows as “Anonymous” unless you switch that off, in which case only your first name and last initial are shown (e.g. “Tasha M.”). Your username, email and proof are never shown. Want your name shown on a review you’ve already posted? Email support@tbhreviews.co.uk.
Who sees my receipt or DM screenshot?
Only our moderation team. It is stored privately, never shown to the provider and never published. We keep it so we can recheck a review if it is ever reported. Email support@tbhreviews.co.uk to ask for it to be deleted.
Why the ratings count
Can a service provider pay to remove a bad review?
No. There is no paid tier that touches ratings. Providers can reply in public, or report a review they think breaks the rules — that is the whole of it.
What happens if my review is rejected?
We tell you why, so you can fix it. You can submit it again with better proof, or contact us if you think we got it wrong. Nothing is deleted quietly.
For providers
I am a provider — how do I get listed?
Search for your business and claim it, or create a listing if you are not there yet. Our team checks every new listing and claim by hand. Once approved, you appear in Explore as unrated, and your rating switches on the moment one review clears proof.